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Universal Mini Split Remote Control for Cooper&Hunter Sophia models:
Thank you for your recent purchase! Cooper&Hunter Limited Warranty terms are available if the product is registered within 60 days of installation. Registration can be completed online or by phone. Registering your product is a relatively short, easy process and you need to have the following information ready:
- The serial number and model number for each piece of equipment you purchased
- The date of installation
- Your general information, including name, address and phone number
- The name and zip code of the dealer/technician who installed your equipment
- The name, address and email of the dealer or contractor who installed your equipment
- Date and place of purchase, if differ from installer’s address
- An email address. We will use this to send you confirmation of your registration
IMPORTANT DELIVERY INFORMATION: Please be kindly informed that this air conditioner, due to its weight and shipping restrictions, is shipped palletized with an arranged freight service and requires an appointment for delivery.
To avoid delays, please ensure that the provided phone number in the order details is a current number where you can be reached. You can also contact the carrier directly and refer to your tracking number to set up a date and time for your appointment.
We will prepare your order within 24 hours if it’s received on a weekday (before noon). Orders are shipped in one to two business days. Transit time is between 3 to 6 business days, although exceptions apply. We email tracking information once your purchase is shipped.
INSPECT YOUR MERCHANDISE BEFORE SIGNING: Please inspect your boxes thoroughly when you receive them. They should arrive shrink-wrapped and on a pallet. If you notice any damages or imperfections (e.g. crushed box or forklift hole), please write comments on the receipt before signing for delivery, no matter how small damages seem. Contact us immediately to assist you.