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INCLUDED IN YOUR ORDER:
Cooper & Hunter Multi Zone Ductless Mini Split System 19,000 BTU Inverter with Heat Pump
* OUTDOOR UNIT = 19,000 BTU (1pc) (CH-HYP19MSPH-230VO)
* INDOOR UNIT (with remotes) = 9,000 BTU (1pc) + 12,000 BTU (1pc) (CH-12MSPHWM-230VI or CH-D12MSPHWM-230VI & CH-09MSPHWM-230VI or CH-D09MSPHWM-230VI)
Cooper&Hunter Limited Warranty terms are available if the product is registered within 60 days of installation. THE UNIT(S) MUST BE INSTALLED BY A LICENSED HVAC PROFESSIONAL FOR VALID WARRANTY. Registration can be completed online or by phone.
IMPORTANT DELIVERY INFORMATION: Please be kindly informed that this air conditioner, due to its weight and shipping restrictions, is shipped palletized with an arranged freight service and requires an appointment for delivery.
To avoid delays, please ensure that the provided phone number in the order details is a current number where you can be reached. You can also contact the carrier directly and refer to your tracking number to set up a date and time for your appointment.
We will prepare your order within 24 hours if it’s received on a weekday (before noon). Orders are shipped in one to two business days. Transit time is between 3 to 6 business days, although exceptions apply. We email tracking information once your purchase is shipped.
FULL SYSTEMS SHIPPED VIA LTL WILL HAVE VARIED TRANSIT TIME FOR WESTERN STATES. INSPECT YOUR MERCHANDISE BEFORE SIGNING: Please inspect your boxes thoroughly when you receive them. They should arrive shrink-wrapped and on a pallet. If you notice any damages or imperfections (e.g. crushed box or forklift hole), please write comments on the receipt before signing for delivery, no matter how small damages seem. Contact us immediately to assist you.